From file formats to order minimums, we’ve covered the basics to help you get started.
We love working with everyone from small startups to large teams. Our minimum for custom Embroidery is 1 item, and for DTF Printing, it is 1 item.
We prefer to supply the garments to ensure the quality of the print or stitch. However, if you have a specific item you’d like to use, please contact us first so we can check if it’s compatible with our equipment.
For embroidery, we require specialized stitch files in .EMB or .DST format. These files contain the specific instructions our machines need to create your design (stitch density, thread paths, etc.).
If you only have a standard image file (like a .JPG, .PNG, or .PDF), we offer a digitization service. We can digitaze your design into the required stitch format for a one-time setup fee.
Please contact us for a consultation.
To ensure the highest print quality, we prefer Vector files. Here is a quick breakdown of what works best: .AI or .EPS. Also, .PNG or .JPG only if they have high-resolution (300 DPI+).
Yes, we have an in-house design team! We can help you bring your vision to life. Reach out for a consultation.
Yes. We provide a digital proof for every custom order to ensure we are on the same page. We will not move into production until you have reviewed and provided your final approval.
Our standard turnaround time is 3 to 5 business days once your final proof is approved and garments are in stock.
Need it fast? We can often accommodate rush orders for an additional fee. Please reach out as soon as possible so we can check our production schedule.
We will send you an email or SMS notification as soon as your order has passed our quality check and is ready for pickup or has been shipped out.
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