Guarantee

Del Prado Embroidery & Printing stands behinds the quality of its products and service. If you are not satisfied with your purchase from us, simply contact Customer Care within 30 days from the date of your purchase and subject to the following criteria we will refund the full price of the product in question, excluding postage and processing costs.

Del Prado Embroidery & Printing products are made-to-order with the best quality materials possible using our state-of-the-art digital printing equipment.

Because our products are custom made, Del Prado Embroidery & Printing cannot guarantee refunds or returns for issues related to customer provided mistakes such as spelling errors, incorrect sizes, or approved design details. We encourage all customers to review mockups, proofs, and order details carefully before production begins.

Our goal is to make sure you feel confident ordering from us and satisfied with the final result.